Prepaid Packages & Memberships

Sell outcomes, not just appointments.

Spas sell outcomes, not just minutes. Build journeys (e.g., “Detox 6: thermal + lymphatic x6”), romance packages (private suite + sparkling at the pool bar), or bridal programs (trial hair/makeup + nails + massage). Memberships (Weekday Wellness, All-Access Thermal, Local Resident) unlock day-pass access, priority booking, and retail discounts on serums and masks. Credits live on the profile, scan at spa reception or salon desk, and part-redeem across treatments or retail. Freeze rules, expiries and guest sharing are built in, so you can run seasonal pushes (Mother's Day, Valentine's) without admin tangles. Finance still smiles: deferred revenue is tracked and reported automatically.

What it does

  • Session-based packages (e.g., 6× massage) with expiry & share rules
  • Memberships (monthly/annual) with benefits & discounts
  • Auto-apply package credit at checkout (services + optional retail)

Benefits

  • Recurring revenue, better retention
  • Faster checkout; fewer refunds
  • Predictable demand for staff planning

FAQs

Can credits be shared?
Optional - family sharing or guest-only.
Pro-rations?
Supported when upgrading memberships mid-cycle.

What it actually does

Create package/membership → set benefits & expiry → enable online purchase & redemption. Auto-apply credits at checkout (services + optional retail), with share rules, upgrades/prorations and full audit.