Guests ask the same questions every day; your team shouldn’t answer them twice. Inntelligent’s AI Concierge gives every guest a QR chat in their language for hotel facts and local tips. It books taxis, tables and spa slots and routes requests to the right team automatically. Answers follow your property knowledge base, opening hours and policies, not generic internet lore. The assistant works on any phone—no app install, no login. Tone control keeps messages on brand, from luxury calm to urban friendly. Sensitive topics and misuse are filtered before they reach staff. Offline guests can still be served with kiosk or printed guides if needed.