Digital Check-In / QR Check-In

Friction-free arrivals—without the queue.

Online/QR check-in with ID & payment capture; auto room access (smart locks).

Key outcomes

  • Faster arrivals, less front-desk load
  • Better first impression & higher review scores

Features

  • Pre-arrival check-in with document capture

  • Deposits, guarantees, T&Cs and e-signature

  • Late arrival flows; digital door codes

  • Mobile, kiosk or tablet options

How it works

1

Send link post-booking

Send guests a secure link to your digital check-in form after they book.
2

Guests check in

Guests complete the form, upload ID, accept T&Cs and provide payment details.
3

Access enabled on day

On arrival day, guests receive a digital key or door code for contactless access.

Integrations & KPIs

Integrations

  • PMS
  • Payments
  • Smart locks
  • Email/SMS

KPIs

  • Online check-in %
  • Average check-in time
  • Queue time
  • Failed verifications

FAQs

What if ID doesn’t match?
Manual review & flags.
Can we force online check-in?
Yes—policy & comms templates.

Faster, Smarter Arrivals

Arrivals define perception; queues ruin it. Inntelligent’s Digital Check-In lets guests complete registration on their phone before arrival. ID capture and verification reduce fraud and speed compliance. Deposits, guarantees, T&Cs and e-signature are handled in one secure flow. Late arrivals get door codes automatically when policy allows. Smart-lock integrations mean access activates only when it should. Kiosk and tablet modes support lobbies and busy times.

Efficiency for Staff and Guests

Front-desk gains time for welcomes instead of typing. Exceptions are raised clearly for manual review when something doesn’t match. Policies can require online check-in by rate or property. Payments route to folios with the right tax logic. Families and groups can complete multiple guests efficiently. Accessibility settings and multilingual instructions remove barriers. Failed verifications are tracked for follow-up.

Clear Outcomes and Better Experience

Reporting shows online check-in rate, average time and queue reductions. Guests receive confirmations that reduce pre-arrival anxiety. Data flows into the PMS without re-entry. Staff stop chasing papers and start solving edge cases. The result is faster arrivals, higher review scores and lower labour. The experience finally matches the promise of modern travel. Your lobby becomes a welcome, not a waiting room.

CONTACT US

Say Hello!

Are you just opening your first B&B and not sure where to start?
Or maybe you're a seasoned hotelier looking to squeeze the most out of your business?
Whatever your situation may be, we'd love to hear from you.

Inntelligent Ltd.

Phone:
UK: +44 7789406540
EU: +359 899175865
UAE: +971 524617694

Email: demo@inntelligent.co.uk

20 Wenlock Road, London N1 7GU, UK

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