Guest Feedback
Turn feedback into five-star reviews.
Wellness is emotional - ask the right questions. Request short, friendly feedback around check-out or via QR in the relaxation lounge. Cover welcome, therapist care, treatment results, wet-area comfort, cleanliness and value. Low scores trigger private recovery; praise becomes a review widget on your spa page.
FAQs
Multilingual surveys?
Yes.
Exclude certain guests?
Yes - filters by product/segment.
What it actually does
Add criteria → enable survey emails → monitor alerts & reply. Segment by service type to focus training where it pays off fastest.
