Reports
Answers at your fingertips - no spreadsheets.
Know what really drives rebooking: utilisation by room/therapist, retail attach after facial, membership usage, no-shows, speed-to-seat at reception, pool occupancy vs capacity, and GP by category. Click any KPI to the ticket or stock move. Save a GM dashboard for morning huddles and schedule owner digests weekly.
FAQs
Commission/tips reports?
Yes - by therapist and period.
Utilisation metrics?
Booked hours vs capacity by room/therapist.
What it actually does
Pick filters/pivots → add calculated fields → schedule digests. Dedicated SPA Services/SPA Retail/Employee reports show bookings, hours, revenue and tips; nightly digests keep managers aligned.
