Guest Feedback

Close the loop

Make every comment count. Schedules surveys; tags themes; raises alerts; publishes widgets; logs replies.

What it does

  • Post-visit surveys with custom criteria
  • Alerts for low scores; smart reply drafts
  • Review widgets & trend reports

Benefits

  • Fix issues fast
  • Showcase strengths
  • Continuous improvement

FAQs

Multilingual?
Yes.
Exclude certain guests?
Yes - by segment/rate.

What it actually does

Ask about speed of service, food quality, drink serve and value; escalate low scores; publish praise via widgets; open follow-up tasks; trend reports guide focus.