Digital Reception
Contactless hotel check-in, keyless entry & payments
Ditch the queue. Inntelligent's Digital Reception delivers full self-service from booking to check-out: guests pre-register online or via QR, complete digital registration cards, scan ID, accept T&Cs/e-signature, and pay deposits/balances before arrival. On arrival, they receive keycodes / smart-lock access, see upsell offers (breakfast, parking, late check-out), and get instant invoices/receipts at departure. It's multilingual, kiosk-ready, and accessibility-friendly - cutting queues and labour while lifting conversion and guest satisfaction.
FAQs
Can online check-in be mandatory?
It's configurable by property or rate.
Accessibility options?
Kiosk mode, large text and multilingual instructions included.
What it actually does
Sends branded links in confirmations and pre-arrival messages → captures guest data, consent and payments → assigns/activates keys and pushes details to the PMS in real time. Rules let you make online check-in mandatory by property or rate, set grace periods/ID requirements, and allow desk overrides when needed. Every step is logged for PCI/GDPR-compliant audit.
